Help
Frequently asked questions
Practical answers for families renting home medical equipment in our launch cities — and how Sanjione works.
Rentals & cities
What is Sanjione?
Sanjione is a home medical equipment rental marketplace for India. You compare local suppliers and send an enquiry; suppliers arrange delivery, rental terms, and payment with you directly.
Which cities does Sanjione cover?
Launch cities are Mumbai, Bengaluru, Hyderabad, Pune, and Nagpur. You can request your city if you are elsewhere — we use interest to plan expansion.
What medical equipment can I rent?
Common home-care rentals include oxygen concentrators, hospital beds, wheelchairs, BiPAP/CPAP, suction machines, air mattresses, walkers/commodes, and related aids — subject to supplier stock in your city.
How do I rent an oxygen concentrator in Pune?
Open Sanjione, choose Pune (or allow location), browse oxygen concentrator listings or use guided find, then submit an enquiry. A local supplier will contact you to confirm availability, delivery, and rental price. Sanjione does not provide medical advice or emergency oxygen.
Can I rent a hospital bed for home care?
Yes — manual and motorized hospital beds are listed where suppliers serve your city. Submit an enquiry with your area/pincode so the supplier can confirm delivery and setup.
How do I find wheelchair rental near me?
Select your launch city or share your pincode/area, browse wheelchair listings, and enquire with a supplier. Delivery and pickup are arranged with the supplier, not on Sanjione checkout.
How fast can equipment be delivered?
Delivery timing depends on the supplier and your area — often same day or next day in launch cities when stock is available. Confirm urgency when the supplier calls.
Do I need a prescription?
Some devices (for example oxygen therapy or respiratory support) may require a prescription or clinical note — the supplier will tell you what they need. Sanjione is not a clinic and does not prescribe.
Is Sanjione for emergencies?
No. For medical emergencies call local emergency services. Sanjione helps plan home rental of equipment with local suppliers — not ambulance, ICU, or urgent clinical care.
Privacy & enquiries
Will you sell my phone number?
No. We never sell your personal data to third parties.
How many people will call me?
If you contact one supplier, only they get your number. If you ask matching suppliers, up to three may claim and contact you — until you close the enquiry.
Do I need an account?
No. We email you a private link to manage or close your enquiry — no password required.
Is payment safe on Sanjione?
There is no on-platform payment at launch. You pay the supplier directly as you agree with them.
Can I delete my data?
Contact support to request export or deletion. A self-service option is planned for later.
